Our community has been through a lot over the last few months. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.
We have added PremierOne UV light and electrostatic filters to our HVAC system and also are bringing in Surgically Clean Air purification units for our operatories and reception area. This has been done to ensure that we have the cleanest air possible in our office.
The office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. What we are looking for are any signs of fever, cough, muscle aches, fatigue or loss of taste/smell, which are symptoms of COVID-19. We ask that anyone with any of those symptoms please stay at home.
- We strongly encourage you to wear a mask or face covering to the office.
- We have hand sanitizer that we will ask you to use when you enter the office and we will be taking your temperature.
- Only patients with appointments will be allowed into the office with the exception of parents accompanying children for their appointment or caregivers helping patients needing physical assistance.
- We have spaced out the chairs in the reception room to allow for social distancing and removed hard to clean items.
- In the operatories you will notice the team wearing additional personal protective equipment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Sincerely, Brian Schaefer, DDS and Team